Philippines Finance

Sep 18 2017

How to set up AT ?>

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How to set up AT t even listed- the apps cart icon was there but not the play store icon. I did everything you said with the apps cart but still get the message no connection when I clicked the play store after the reboot

Expert: Answers by Eric. Developer replied 5 years ago

Dont worry about the Apps Cart. When you open your app drawer, and you see all your Apps, do you not see the Play Store (or the old Market app)?

It would be impossible literally to uninstall it, so its there.

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Customer reply replied 5 years ago

I promise it s not there- I scrolled thru the whole list- should be in alpha order and mine goes from Pico to Profile Widget. no Play Store. IT shows on the main screen so I know what the icon looks like..sorry

Expert: Answers by Eric. Developer replied 5 years ago

You need to make sure you tap the All tab at the top, you are only seeing some of the apps, you need to see all of them so you see the system installed apps.

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Customer reply replied 5 years ago

Expert: Answers by Eric. Developer replied 5 years ago

Ok, then if you truly say that the Play Store isnt on your phone, and the Android Market isnt there either then this starst to become a bigger issue. Now there are multiple issues all being presented, and eventually it becomes obvious there is soemthing seriously wrong with the phone. Not physically, but internally.

My suggesiton to you, since you cannot get the email to work, and you say you do not have the Play Store or the Android Market, is to do a complete reset of the phone. It sounds like a lot, but its not as bad as it sounds.

As long as you have a Google account synced to your device, your contacts, calendar, etc. will be re-synced to the device after you run the initial setup again as long as you sign in with the same Google/Gmail account. Any apps you have paid for, you can get back after you reset the device by opening the Market, pressing Menu on the phone and choosing “My Apps”.

I recommend you go to http://google.com/contacts on your computer(with the same google account thats on the phone) then check all your contact groups to make sure the contacts are synced(if not, ask me about contact backup instructions).

As far as any data that is stored on the SD Card(images, music, etc.), it will not be erased. Only the phones internal memory is formatted.

To complete a Factory Reset follow these directions:

  1. Remove the battery.
  2. Replace the battery but do not power the device on.
  3. Hold down the Volume Down button then press the Power button. Continue to hold both buttons in until you see the Recovery menu
  4. Use the Volume buttons to change your selection, and the power button to make a choice
  5. Choose Wipe Data / Factory Reset (or Clear Storage)
  6. Confirm your choice and wait for the device to do the rest of the work.
  7. If it doesnt reboot when its done, choose reboot system now

If you have any further questions, please feel free to let me know.

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